Background:

For the last 15+ years, Mark Ayers’ team at A+ Academic Coaching has delivered exceptional standardized test preparation and specific academic tutoring to students in Albuquerque, NM. 

Challenge:

To stay at the top of their game, Mark brought on education veteran Danny Saldana to help streamline operations, starting with this critical task: manage scheduling more efficiently. Scheduling tutoring sessions had become unnecessarily complicated and time-consuming. Furthermore, when COVID-19 suddenly appeared, forcing in-person tutoring to come to a halt, A+ Academic Coaching needed help transitioning to online learning. 

The Pearl Solution: 

Danny researched and tested a number of tutor management software solutions before discovering Pearl. Danny was thrilled to discover the built-in master schedule in the Pearl platform. It completely eliminated their tutoring company’s double bookings problem and added enough efficiency into daily operations that it enabled Mark, the executive director, to shift his focus back to teaching and running the business.

Pearl’s tutor scheduling tool also includes text message or email reminders to parents and students before sessions. These reminders helped A+ Academic Coaching increase attendance for their sessions. 

And when the pandemic had everyone scrambling to make the transition to online learning, A+ Academic Coaching seamlessly moved all teaching online using Pearl’s virtual classroom tool. 

A+ Academic Coaching’s instructors and students transitioned to online learning with ease due to Pearl’s user-friendly and intuitive interface. 

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