Interview with Susanna Loeb (Part III): Tutoring Strategies and the Effectiveness of Remote Learning
Across the country, education leaders are scrambling to address the pandemic’s detrimental impacts on student learning. One of the biggest questions school districts are trying to answer is how to find the most effective tutoring strategies to combat learning loss.
Dr. Susanna Loeb, director of the Annenberg Institute at Brown University, and her colleagues propose high-impact tutoring as the most promising, evidence-based solution. A second concern is whether online tutoring is proven to be as effective as in-person tutoring sessions.
In our January 2022 Pearls of Wisdom webinar (embedded below), Dr. Loeb shared her thoughts on these vital questions with Pearl CRO Nate Casey. We’ve summarized the webinar discussion into a three-part blog series to highlight Dr. Loeb’s key points. In Part I, we discussed the benefits of high-impact tutoring. In Part II, we reviewed Dr. Loeb’s work with the National Student Support Accelerator at the Annenberg Institute. And now, in the third and final part of our webinar recap, we’ll be discussing the best tutoring strategies and comparing the effectiveness of online vs. in-person tutoring.
Finding Effective Tutoring Strategies
In the webinar, Dr. Loeb revealed that she’s been “working with districts across the country to test the effectiveness of different approaches to tutoring (…) and to better understand the challenges of implementing high-impact tutoring to overcome those challenges.”
Among the initial findings from the Annenberg Institute’s research was that “the desire to increase scale comes with a push to decrease quality.” That problem, in turn, quickly cascades into other issues such as assigning too many students per tutor, offering too few tutoring sessions per week, and providing insufficient coaching for tutors.
By contrast, “high-impact tutoring focuses on quality,” by decreasing the number of students, increasing the frequency of tutoring sessions, and supporting tutors with training. Dr. Loeb noted, though, that “building tutoring into the school day can be tricky. Schools need to be creative to do this well.”
The most effective tutoring times, her group found, were during homeroom or intervention periods, electives, or before and after school. However, having in-person tutors on hand during these times isn’t always easy, which is why the advantages of online tutoring options are being further explored.
It is important to note that the problems with K-12 remote learning during the first year of the pandemic were not because online instruction is less effective; the issues were related to curricula not being designed for online lessons, teachers who lacked experience teaching online, and the use of platforms that weren’t designed for teaching in the first place. Online learning also suffered during the first part of the pandemic because of poor internet access and too few modern devices in the hands of underserved students. These issues don’t necessarily apply to online tutoring, especially if the right tutoring platform is utilized.
For High-Impact Tutoring to Work Online, Convenience Is Key
Accessibility is a crucial ingredient to making high-impact tutoring work. It also happens to be a key feature of online learning. Indeed, accessibility is one of the leading reasons why college students look for online degree programs. Per Inside Higher Ed, the Department of Education cited that “51.8 percent of students took at least one online course in 2019-20.” Among other benefits, there are no commutes involved, which saves time and energy.
“Tutoring is an excellent way to increase equity in schools,” stated Dr. Loeb. “However, it can only do this if the students who need it the most get it. That is why it is important to offer tutoring as part of the school day for students who need it the most.”
When attending tutoring sessions becomes a hassle, students and parents lose interest because access isn’t convenient. Convenience, therefore, is key — but scheduling in-person tutoring isn’t always convenient. That’s where flexible online sessions come into play. Online tutoring removes such barriers to access. So why aren’t more schools doing it?
“Most research on high-impact tutoring looks at in-person programs,” Dr. Loeb told us, noting EdResearch’s “Design Principles Series.” She added, however, that “we’ve seen a lot of virtual school work and virtual tutoring as a result of the pandemic and the initial evidence is very positive. Virtual tutoring can be very effective.”
Dr. Loeb noted that tutoring during the day “can be virtual even if students are in school. Students would be in classrooms on computers, perhaps with a teacher monitoring the class while the tutors come in virtually.” She raised the idea that in-person sessions might be “ideal” when they “allow [tutors and students] to get to know each other better.” But even the most ideal scenario can’t be effective when all parties don’t show up. Strong tutoring relationships help address students’ academic needs, but this requires attendance and enthusiasm from all sides.
The Importance of Tutoring Software
Reviewing benefits of online tutoring platforms and software like Pearl, Dr. Loeb pointed out that they “offer the possibility — through audio and video recordings of sessions, for example — of studying the interactions between students and tutors to see what is working and what isn’t.” This capability can greatly help tutors adjust their methods so their work is more effective with each student.
“Technology-based programs could learn about students’ needs and make those tutors great on the academics while the students benefit from a much more diverse group of educators,” she said. “I’m excited for the learning that we can have from the tutoring that is going on at scale. I am excited about models that use new technologies so that the relationships can be even better and so that the tutor can focus on student needs.”
On How to Attract and Retain Tutors
Schools must not only ensure that tutoring sessions are convenient for students, but for tutors, as well.
“Districts across the country are having trouble finding teachers, substitute teachers, and, relevant for us, tutors,” Dr. Loeb said. “They need to think about how they can attract and retain the tutors they need.”
Perhaps the best way to entice qualified tutors is to offer remote work opportunities. This seems especially true given the fact that so many workers have fled the labor force during the “Great Resignation” and are looking for online work they can do from home.
“A rural school looking for high school math tutors may be better off with virtual tutors,” Dr. Loeb said. “I wouldn’t rule out online tutoring, especially given the new evidence that it can be effective.” She went on to note that “it may be difficult for schools to find tutors with the skills they want — maybe they want tutors who speak a language other than English or tutors with strong high school math skills. In this case, they may attract tutors with these skills if they use online tutoring, but not if they use in-person tutoring.”
She also highlighted the difference between teacher and tutor education and training. “One of the great things about tutoring is that many people can be excellent tutors. Many people with less teaching experience or no teaching experience can also be exceptional tutors, especially if they get some initial training and have some coaching and oversight while teaching.”
It seems certain there are many potential tutors out there just waiting for the right opportunities to come along where they can teach online. The challenge is integrating them into the school day and providing them with the most up-to-date resources so they can establish positive academic relationships with the students they tutor. This includes the right software (like Pearl!) to facilitate such positive learning experiences.
We hope you’ve enjoyed our Part III recap of Dr. Susanna Loeb’s webinar with Pearl’s Nate Casey. If you missed them, don’t forget to check out Part I, How High-Impact Tutoring Helps At-Risk Students Impacted by COVID-19, and Part II on the Annenberg Institute’s National Student Support Accelerator.
You can also watch the entire webinar below, and be sure to sign up to be notified of upcoming webinars!